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aly
Newbie
326 Views
Message 1 of 2

very poor customer services

cant beleive how bad bt r now, just signed up for 18mths provided everything was connected on 15th (phone n broadband) and they agreed, they were to send me out my new number (no sign of it), phoned them today after 2 weeks of nothing n now they say im not getting connected till the 22nd, was on the phone to foreigners for over an hr n got nowhere, im **bleep** raging as im disabled n the internet is all i have, needless to say i wouldnt recommend bt to anyone n as far as im concerned no contract now igsists as they  broke  it

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seasider40
Aspiring Contributor
319 Views
Message 2 of 2

Re: very poor customer services

It's not 'foreigners' fault - the blame is with whoever within BT that thought a call centre in India would actually work regards customer services

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