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stephenwhite990
Aspiring Contributor
256 Views
Message 1 of 3

web hosting and backlinks not available

I went to a cus today and she used to have dsl via AOL and all was good , she has moved to bt and her buisness is via a webhost in america and she also needs to get on some backlink sites , she can not get on either , all normal sites are ok , ie google , facebook , speedtests etc , sync is perfect and line never looses sync or conectivity but when she tries to get on these backlink or web host sites it displays a page as if there is no dsl connected . Any ideas I passed her back to her sp to deal with as it was not a line issue . 

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stephenwhite990
Aspiring Contributor
242 Views
Message 2 of 3

Re: web hosting and backlinks not available

Anyone ????

 

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Distinguished Guru
236 Views
Message 3 of 3

Re: web hosting and backlinks not available


@stephenwhite990 wrote:

I went to a cus today and she used to have dsl via AOL and all was good , she has moved to bt and her buisness is via a webhost in america and she also needs to get on some backlink sites , she can not get on either , all normal sites are ok , ie google , facebook , speedtests etc , sync is perfect and line never looses sync or conectivity but when she tries to get on these backlink or web host sites it displays a page as if there is no dsl connected . Any ideas I passed her back to her sp to deal with as it was not a line issue . 


Hi.

 

Is it possible that the hosts are expecting her to be on an AOL connection, and changing to BT has effectively blocked her access ?

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