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Newbie
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Message 1 of 4

when will I move to BT Mail?

It is now two years since you told me to prepare to move to BT mail from BT Yahoo. Nobody I have contacted can explain what is happening or give me a date. Any clues? I want it so my wife's sub account can link with Outlook through IMAP.

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: when will I move to BT Mail?

The migration from BTYahoo to BTMail is on indefinite hold and BT are not giving out any further information.

 

There is nothing stopping you setting up your wife's BTYahoo email address using the email client Outlook set up with IMAP.

 

IMAP works on both BTYahoo and BTMail.

 

The settings are here

 

 http://bt.custhelp.com/app/answers/detail/a_id/44917/kw/bt%20mail/c/346,6588,6591

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Beginner
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Message 3 of 4

Re: when will I move to BT Mail?

Do you not think BT being a large Corperation should give everyone who is still using Yahoo a formal postion on timescales on what is happening , even a statement to say they will not be migarting any further customers onto the new platform

 

Nothing is worse than no communication at all - not good business practice

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Distinguished Guru
Distinguished Guru
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Message 4 of 4

Re: when will I move to BT Mail?


@larrybeard wrote:

Do you not think BT being a large Corperation should give everyone who is still using Yahoo a formal postion on timescales on what is happening , even a statement to say they will not be migarting any further customers onto the new platform


Yes, but they won't.

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