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cinek
Contributor
217 Views
Message 1 of 7

when will i get my bill?

had everything installed on the 22nd Jan. Still haven't received my bill. Have no idea what my account number is. Can't do anything in my bt without the account number 😞

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6 REPLIES 6
Distinguished Guru
211 Views
Message 2 of 7

Re: when will I get my bill?

You should have received some notification of your new line install, the account number would be shown on there.

You may not actually receive a paper copy of the bill, it may just be on line accessed via MYBT.

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cinek
Contributor
206 Views
Message 3 of 7

Re: when will I get my bill?

thanks, when I go to mybt it says there are no accounts associated with it, so I need an account number to use mybt 😞
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Distinguished Sage
188 Views
Message 4 of 7

Re: when will I get my bill?

the email would have also shown your phone number
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cinek
Contributor
185 Views
Message 5 of 7

Re: when will I get my bill?

btw there's no account number in any of the emails I received
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Distinguished Sage
179 Views
Message 6 of 7

Re: when will I get my bill?

have you had any letters from BT
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cinek
Contributor
158 Views
Message 7 of 7

Re: when will I get my bill?

I just tried logging in with the email address rather than the username and it's all there. Not sure why it didn't work with the username

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