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Contributor
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Message 1 of 19

when will my speed return to normal

Over the last 3 months i have lots of problem lots of disconnects and a big line problem lots of noise all these problems seems to have stopped i have gone 8 days with no disconnects when should i see my speed increase when installed a good 54mb was coming to the house now i cannot get over 38mb

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18 REPLIES 18
Highlighted
Sage
702 Views
Message 2 of 19

Re: when will my speed return to normal

DLM can take up to 3 weeks to fully recover although it is frequently less than this.

 

Keep an eye on it over the next week or so and you should see it slowly rising. The emphasis being on slowly.

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Distinguished Guru
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Message 3 of 19

Re: when will my speed return to normal

Three weeks now?
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Contributor
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Message 4 of 19

Re: when will my speed return to normal

If it resets in that time will it start from the beginning again

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Distinguished Guru
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Message 5 of 19

Re: when will my speed return to normal

No, it's just normal DLM behaviour not a DLM reset.
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Contributor
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Message 6 of 19

Re: when will my speed return to normal

thanks i will just have to wait and see

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Highlighted
Recognised Expert
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Message 7 of 19

Re: when will my speed return to normal

Run the BT Wholesale speed tester , taking the further diagnostics option & see what your profile is showing. It's here:- http://speedtest.btwholesale.com/

 

Not sure if a router reboot might help.

 

BTW DLM took just 72hours to restore my line back to normal.

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Aspiring Expert
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Message 8 of 19

Re: when will my speed return to normal

 

Also the DLM Does get stuck.

My lines been fixed for over 2 months, since an underground fault. I tried to force the issue leave it a week restart the modem every week for over a month month. nothing changed still banded or locked at 67000kbps down at the time i had a 9db noise margin. I switched the BT modem for a day from Hg612 to ECI then a day later switched back then a few days later finally the interleaving got disabled.

The non interleaved line has stuck well over 2 weeks now However it must still be banded because it will not sync above 67000kbps in downstream even though the SNR margin is always between 7.5db and 8db.  since I got the non interleaved line and i now loath to force a resync just in case it triggers interleaving again.

I really could of done with a DLM profile reset, but the underground wire issue was affecting my line but was not considered a faulty line, it wasn't until a neighbours line lost the dialling tone that open reach finally changed the whole cable cluster to the pole. I'm guessing getting a DLM reset done now will be very difficult.

xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason:	1
Last initialization procedure status:	0
Max:	Upstream rate = 25710 Kbps, Downstream rate = 72244 Kbps
Bearer:	0, Upstream rate = 20000 Kbps, Downstream rate = 66969 Kbps

Link Power State:	L0
Mode:			VDSL2 Annex B
VDSL2 Profile:		Profile 17a
TPS-TC:			PTM Mode(0x0)
Trellis:		U:ON /D:ON
Line Status:		No Defect
Training Status:	Showtime
		Down		Up
SNR (dB):	 7.8		 8.9
Attn(dB):	 16.8		 0.0
Pwr(dBm):	 13.7		 5.9
			VDSL2 framing
			Bearer 0
MSGc:		18		150
B:		239		236
M:		1		1
T:		23		5
R:		0		16
S:		0.1141		0.3771
L:		16832		5410
D:		1		1
I:		240		255
N:		240		255
			Counters
			Bearer 0
OHF:		361592579		1574263
OHFErr:		24513		75
RS:		0		103298
RSCorr:		0		1381
RSUnCorr:	0		0

			Bearer 0
HEC:		26037		0
OCD:		758		0
LCD:		758		0
Total Cells:	1746230717		0
Data Cells:	2012615447		0
Drop Cells:	0
Bit Errors:	0		0

ES:		4504		86
SES:		46		0
UAS:		62		52
AS:		714286

			Bearer 0
INP:		0.00		0.00
INPRein:	0.00		0.00
delay:		0		0
PER:		1.97		6.15
OR:		97.19		202.87
AgR:		67066.02	20203.27

Bitswap:	541480/541480		211/214

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Highlighted
Contributor
540 Views
Message 9 of 19

Re: when will my speed return to normal

Is there any way to tell for sure whether your line is on interleaved or fastpath? For example my ping right now to bbc.co.uk is 23ms, I'm not sure if that's good or bad.

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Distinguished Guru
533 Views
Message 10 of 19

Re: when will my speed return to normal

Not with the Homehub. You can with a modem that lets you access more detailed stats.
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If you found this post helpful, please click on the star on the left
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