cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jaylew
Beginner
648 Views
Message 1 of 2

wifi not working downstairs

HI there can you help me. My wifi on the laptop has been working fine upstairs and downstairs. Recently I cannot connect to wifi downstiars only upstairs. Does anyone know why... BT said that there is intereference but how do I solve it. Thanks so much. I would be really grateful fro some advice.Thanks so much 

0 Ratings
1 REPLY 1
gg30340
Distinguished Sage
Distinguished Sage
643 Views
Message 2 of 2

Re: wifi not working downstairs

If it is only happening in the downstairs of your house it sounds like it is certainly interference and you will need to carry out a process of elimination.

 

Have you plugged in any new electrical equipment that coincides with when the problem started?

 

Have you tried turning off electrical equipment one at a time to see if you can find the problem piece of equipment.

 

TV's can often cause interference problems.

 

Have you moved the Homehub?

 

Have you tried moving the Homehub?

 

etc etc.

0 Ratings