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MIKETANGO
Contributor

on ‎26-09-2014 19h28

1,116 Views
Message 31 of 46

Re: windows live mail will only send and receive on my sub account but not my default account

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Yes correct, I did not receive a reply from my test message on my main account only on my sub account

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licquorice
Distinguished Sage
Distinguished Sage

‎26-09-2014 19h40 - edited ‎26-09-2014 19h41

1,113 Views
Message 32 of 46

Re: windows live mail will only send and receive on my sub account but not my default account

Go to solution

That's not what you said in message 29, you said test messages were received ok, but message from son was not received. I assumed by test messages you meant the automatically generated message when you set the account up.

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licquorice
Distinguished Sage
Distinguished Sage

on ‎26-09-2014 19h57

1,104 Views
Message 33 of 46

Re: windows live mail will only send and receive on my sub account but not my default account

Go to solution

Just to completely clarify what is happening could you perform the following 2 tests please? Test 1 send a message from main account to sub account, report outcome and any error messages. Test 2 send a message from sub account to main account, report outcome and any error messages.

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MIKETANGO
Contributor

on ‎26-09-2014 20h02

1,100 Views
Message 34 of 46

Re: windows live mail will only send and receive on my sub account but not my default account

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No error appears.

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licquorice
Distinguished Sage
Distinguished Sage

on ‎26-09-2014 20h06

1,097 Views
Message 35 of 46

Re: windows live mail will only send and receive on my sub account but not my default account

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So there is no problem with your mail then!!

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MIKETANGO
Contributor

on ‎26-09-2014 20h57

1,090 Views
Message 36 of 46

Re: windows live mail will only send and receive on my sub account but not my default account

Go to solution

Yes there is, for example,  if you sent me an email to my main acount I would not get it. if you sent me an email to my sub aacount I would get it.

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licquorice
Distinguished Sage
Distinguished Sage

on ‎26-09-2014 21h16

1,084 Views
Message 37 of 46

Re: windows live mail will only send and receive on my sub account but not my default account

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But you just said both tests were succesful, did you or did you not receive the mails sent in the tests?

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MIKETANGO
Contributor

on ‎26-09-2014 22h17

1,076 Views
Message 38 of 46

Re: windows live mail will only send and receive on my sub account but not my default account

Go to solution

Only in so much he, My son received them, he in turn replied to both account and I only recieved the reply on my sub account

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licquorice
Distinguished Sage
Distinguished Sage

on ‎26-09-2014 22h25

1,072 Views
Message 39 of 46

Re: windows live mail will only send and receive on my sub account but not my default account

Go to solution

I repeat.

 

Just to completely clarify what is happening could you perform the following 2 tests please? Test 1 send a message from main account to sub account, report outcome and any error messages. Test 2 send a message from sub account to main account, report outcome and any error messages.

 

Do both mails get sent and both mails arrive? The answer you gave previously suggests that they did. If so, your WLM is set up correctly and there is nothing further you can do.

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MIKETANGO
Contributor

on ‎27-09-2014 12h06

1,057 Views
Message 40 of 46

Re: windows live mail will only send and receive on my sub account but not my default account

Go to solution

Test message from sub account to main account sent and shown as sent in my sent box but not received.

 

Test message from my main account to sub account and shown as sent in my sent box and received in my sub account.

 

No error message shown with either accounts

 

Interestingly all the test messages are shown on BT Yahoo and all appear normal???

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