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Everyone that is watching this topic: Just found this in my inbox:
Hi Mr Elbourn,I am writing in response to your email dated 03/06/11Thanks for getting in touch with us about this issue. There is a fault with the site at the minute that is preventing speed tests to be run, we are aware of this and are working on a solution.If you can kindly bare with us, we should have this resolved shortly.Best Wishes,BT Broadband Digital Care
Yes, yet more unhelpful information. Good old BT informing us of what we already know.