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Hi, experiencing exactly the same SH2 connectivity issues between my Naim Mu-so streamer (2.4GHz only) and Android phone (5GHz).
Please can a moderator PM me to arrange updated firmware, thanks!
Disappointing that I have to discover the source of this problem via BBC News and Sonos Support rather than BT themselves.
Is it possible to get the updated firmware pushed to specific routers (specifically mine 🙂) or wait for general rollout in "4 - 5 weeks"?
Thanks for any assistance.
Thank you for posting. I'm sorry if you're experiencing the same issue as mentioned in this thread. If you send me your details, I'll be able to take a look at this for you.
I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages
I have been experiencing this problem. Can you please advise how to get it resolved
Thank you for posting and welcome to the Community. I'm sorry if you have the same issue. If you send me your details, I'll take a look at this for you.
I've sent you a PM with details for how you can contact the Moderation Team.
I am having the same issues - please could you ket me know how to get the SH2 firmware update that solves this