2.4GHZ and 5GHZ Bands BT Smart Hub 2

[mjw046]

Hi sorry if I haven’t posted correctly I’m new to this. 

I too am really suffering with this issue, anything airplay (audio, printers, vid etc) and Sonos products.

Please could you help with advice on how can I go about getting my smart hub 2 updated to resolve this please.

Thank you. 

[wendymurray3]

Please can I be added to the list for a fix. We too been having issues with Sonos however nott been too bad over the last few days, however I am having major problems with my Epson printer which will not print (unless I restart my laptop) since getting fibre to the house and the new Halo 2 router on 26th April

[PaddyB]

Hi @wendymurray3, @mjw046,

Thank you for posting. I've sent you a PM as well.

Thanks,

Paddy

[PaddyB]

Hi @PC1977,

I'm sorry if you have seen your upload speed capped this should increase back up by itself after a reset but this can sometimes take a day or two.

I'm more than happy to take a look at this for you and I've sent you a PM.

Thanks,

Paddy

[PC1977]

@PaddyB 

Many thanks for the quick response,I have replied to your PM.

[mjw046]

Hi @PaddyB 

@thanks for responding to me I have replied to the PM you sent me.

thanks,

Matt.

[44euros]

All fixed now - thanks for your help! @NeilO 

[PC1977]

@PaddyB 

I have received a PM to say my upload cap has been removed, however I have done various Speedtest and it is still showing as 50mb, I tried a reboot and did another Speedtest but it is still 50mb

please advise?

thanks

[sido]

Hi,

Could i be included in the new firmware update please, i am having non-stop Sonos issues.

Thanks.

sido 

[mjw046]

@PaddyB 

I have sent you a couple of PM messages as I thought it had been resolved coincidentally but I am still having problems and the issue still remains.

thanks for your continued support.