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Benv2102
Beginner
639 Views
Message 451 of 883

Re: 2.4GHZ and 5GHZ Bands BT Smart Hub 2

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Hello

Please can a moderator pm me details of how I can get the firmware upgrade. 
mum having issues connecting to my Philips hue sync box unless I disable the 5ghz band which I don’t want to have to do.

Thank you in advance.

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Barneysgoat
Beginner
635 Views
Message 452 of 883

Re: 2.4GHZ and 5GHZ Bands BT Smart Hub 2

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Hi, 

I had BT fibre installed last week & my Xbox series X won’t connect to the 5GHz channel only the 2.4ghz. What strange is my sons Xbox series S connects to the 5GHz no problem. Can you please send me the firmware update? Thanks 

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gatkins
Beginner
583 Views
Message 453 of 883

Re: 2.4GHZ and 5GHZ Bands BT Smart Hub 2

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Hi there,

Can someone send me the firmware update. I have been unable to use my printer or Sonos speakers for the last two weeks.

Thank you

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thehatch03
Beginner
557 Views
Message 454 of 883

Re: 2.4GHZ and 5GHZ Bands BT Smart Hub 2

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Spoiler
Could you point me in the direction of the firmware upgrade as well please?
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roeboy
Aspiring Contributor
446 Views
Message 455 of 883

Re: 2.4GHZ and 5GHZ Bands BT Smart Hub 2

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Hi Paddy, I've an new Epson printer which needs to be on the same frequency 2.5mhz otw won't work with my iphone on 5mhz. Will the firmware upgrade assist with this.

 

Regards 

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JohnC2
Moderator
Moderator
414 Views
Message 456 of 883

Re: 2.4GHZ and 5GHZ Bands BT Smart Hub 2

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Hi @Rmcrook@Lovel@roeboy @Benv2102@Barneysgoat@gatkins and @thehatch03, sorry you are having a problem with the bands on the SH2. I've sent you all a Private Message with details on how to get in touch with the Mod team and we'll be happy to help you.

cheers

John

ajbeaumont
Beginner
380 Views
Message 457 of 883

Re: 2.4GHZ and 5GHZ Bands BT Smart Hub 2

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We need the update because I can't connect to our WiFi speaker.

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robjo
Contributor
359 Views
Message 458 of 883

Re: 2.4GHZ and 5GHZ Bands BT Smart Hub 2

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Yep, I have Sonos kit that keeps dropping off the network and HP printer that I cannot print to on the network.  The soon they roll out the firmware, the better.

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Sergio_Lima
Beginner
357 Views
Message 459 of 883

Re: 2.4GHZ and 5GHZ Bands BT Smart Hub 2

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@JohnC2 @ I have yet to receive a response from the other moderato. I sent him all the information 2 days ago. Please can you assist

 

Thanks.

JWH123
Aspiring Contributor
343 Views
Message 460 of 883

Re: 2.4GHZ and 5GHZ Bands BT Smart Hub 2

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Hub updated today to v0.26.04.04227-BT

restarted and all seems to be ok so far.

thanks.

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