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DavidM
Moderator
Moderator
419 Views
Message 601 of 890

Re: 2.4GHZ and 5GHZ Bands BT Smart Hub 2

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Hi @Julesman and thanks for posting.

I can help you as well. I'll drop you a private message now so you can get in touch.

Cheers

David

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tswain
Beginner
404 Views
Message 602 of 890

Re: 2.4GHZ and 5GHZ Bands BT Smart Hub 2

Go to solution

Hi David, 

Could you also PM me around this? 

Both my father and I are using Smart Hub 2's with Sonos systems which are unable to be controlled with the current firmware issue.

Many thanks, 

Tom 

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oldcrows
Beginner
406 Views
Message 603 of 890

Re: 2.4GHZ and 5GHZ Bands BT Smart Hub 2

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Same here please!
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DavidM
Moderator
Moderator
400 Views
Message 604 of 890

Re: 2.4GHZ and 5GHZ Bands BT Smart Hub 2

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Hi @mon2s  and welcome to the community.

Thanks for posting about your wireless issue. I'm sure I can help you. I'll drop you a private message now so you can get in touch.

Cheers

David

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DavidM
Moderator
Moderator
399 Views
Message 605 of 890

Re: 2.4GHZ and 5GHZ Bands BT Smart Hub 2

Go to solution

Hi @RoyW001 and @oldcrows .

Welcome to the community and thanks for posting. Sorry you're both having the wireless issue. I can help. I'll drop you both a private message now so you can get in touch.

Cheers

David

DavidM
Moderator
Moderator
380 Views
Message 606 of 890

Re: 2.4GHZ and 5GHZ Bands BT Smart Hub 2

Go to solution

Hi @leec79 and @Hinault and welcome to the community.

I can help you also. I'll drop you a private message now so you can get in touch.

Cheers

David

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DavidM
Moderator
Moderator
365 Views
Message 607 of 890

Re: 2.4GHZ and 5GHZ Bands BT Smart Hub 2

Go to solution

Hi @kywong and welcome.

Thanks for posting about the wireless problem. I can help you also. I'll drop you a private message now so you can get in touch.

Cheers

David

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MRJP
Aspiring Contributor
350 Views
Message 608 of 890

Re: 2.4GHZ and 5GHZ Bands BT Smart Hub 2

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Hi.

I have this issue, which is affecting Sonos, Hive, Sky Q etc. Do we know a date for the fix?

Thanks.

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DavidM
Moderator
Moderator
349 Views
Message 609 of 890

Re: 2.4GHZ and 5GHZ Bands BT Smart Hub 2

Go to solution

Hi @tswain  and welcome.

Thanks for posting. I'll drop you a private message now.

Cheers

David

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ld13
Beginner
296 Views
Message 610 of 890

Re: 2.4GHZ and 5GHZ Bands BT Smart Hub 2

Go to solution

Hello @DavidM . Could you also please let me know how to get the firmwire? I have been experiencing the same problems with ring/printers etc.

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