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Stuartd
Aspiring Expert
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Message 1 of 3

2x 2 whole home setup issues.

A friend of mine recently bought 2 x 2 whole home package, they have set them up, however when looking to join the network on some devices they see about 6-7 of the same SSID, other devices see only one. They are on the latest firmware, is there anything special they need to do, my setup is the normal 3 box, so I’m not sure how it works when they are separate boxes. Looking on the app they are all connected.

Any ideas?

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Stuartd
Aspiring Expert
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Message 2 of 3

Re: 2x 2 whole home setup issues.

Anyone?

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lnajr02
Recognised Expert
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Message 3 of 3

Re: 2x 2 whole home setup issues.

Assuming you have followed the setup process using the Whole Home app, you should see the one Wi-Fi SSID when looking to connect, unless you are scanning the channels?

Unless you have activated the guest network, then you will see two linked to the Whole Home system.

1. What devices are you having the problem with?

2. When you look at the WH App and the topology (Network) page do you see all the discs and do they have names.

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