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bob1952
Beginner
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Message 1 of 2

8610 phone problems

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Phone has been cutting out during calls after 30 ish minutes fairly regularly. Recently only after few seconds. Don't know if it's a problem with the phone or the landline provider. Not a new phone nor BT landline. Any ideas?

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Re: 8610 phone problems

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@bob1952 

You need to contact your phone service provider, and ask them to check your line. Also try a different phone.

As this is a BT Retail customer forum, you may be better posting on your own provider`s forum, as other providers use their own exchange equipment which may have developed a fault.

 

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