cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ShropshireLass53
Aspiring Contributor
523 Views
Message 1 of 6

Activating voicemail on iPhone7

We have recently had new iPhone 7's through BT.  My husband's phone is not switching over to voicemail and he is missing calls and not getting messages.  How do I get his phone to go through to voicemail after so many rings or seconds.  I had the same phone at the same time and mine is fine.  

Many thanks. 

0 Ratings
Reply
5 REPLIES 5
PaddyB
Moderator
Moderator
511 Views
Message 2 of 6

Re: Activating voicemail on iPhone7

Hi @ShropshireLass53,

Thank you for posting. I'm sorry you're having problems activating voicemail on your Husband's phone. 

If you take a look at How do I set up voicemail? you'll find a few suggestions that could help.

If the voicemail had been turned off by mistake dialing 15711 from the phone should turn it back on again.

Thanks

PaddyB

 

0 Ratings
Reply
ShropshireLass53
Aspiring Contributor
484 Views
Message 3 of 6

Re: Activating voicemail on iPhone7

Hello PaddyB

tried everything, still no joy, any other suggestions?

many thanks

Judith Johnson

0 Ratings
Reply
Carlusha
Recognised Expert
478 Views
Message 4 of 6

Re: Activating voicemail on iPhone7

Have you checked Voicemail is activated on Hubby's phone   ....  or am I missing something and activation isn't required on the phone itself?

 

Open phone app, then voicemail icon, if empty, then it is not activated.

0 Ratings
Reply
Matt-S
Moderator-Retired
461 Views
Message 5 of 6

Re: Activating voicemail on iPhone7

@ShropshireLass53,

If the above steps don't work then you will need to give our Mobile Team a call on 0800 800 150 and they will be able to help you out.

Thanks

Matt

0 Ratings
Reply
ShropshireLass53
Aspiring Contributor
443 Views
Message 6 of 6

Re: Activating voicemail on iPhone7

Thanks Matt. I will ring them tomorrow. 

regards. Judith. 

0 Ratings
Reply