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Beginner
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Additional discs with BT Halo

is there a way to test if the the Disc is actually doing any good.  I received one, although I was promised three.  However the one I installed did not seem to make the signal any better in the room in question.  This is a room over our garage which has a brick wall between it and the router.

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Expert
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Re: Additional discs with BT Halo

The BT App will have a wi-fi feature for complete wi-fi customers, it lets you map the ideal location for the disc, then if there are still areas without good wi-fi, you contact BT and they can use that data to determine if another disc or two are required.

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Re: Additional discs with BT Halo

Open the MyBT app.

Click 'More' in the bottom right hand corner, a menu appears.

Click 'Your Wi-Fi Network' in the menu.

Your hub and disc(s) will appear with a connection report 

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