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Mega1
Aspiring Contributor
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Message 1 of 3

Any one know

please help  on the smart hub2 when both 2.4ghz and 5ghz are on every thing I use only runs on 2.4ghz I can’t seem to connect up to 5ghz. BT don’t seem to know this issue.

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Keith_Beddoe
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Message 2 of 3

Re: Any one know

@Mega1 

I assume you do have some 5GHz capable devices?

Its a known issue with mainly Apple devices, as they do not like both 2.4 and 5GHz having the same wireless name (SSID).

On the earlier home hubs, you could rename the 5GHz SSID.

 

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licquorice
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Message 3 of 3

Re: Any one know

What happens if you turn off the 2.4Ghz?

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