Thanks Sean. My Hub is still running version ending 522 last updated 13.4.18. Not sure where the 'contact link' here is to give you details. (Clicking on SeanD in the box at the end gives me an 'invalid parameters' message??)
You need to sign in to get visibility of the "Message" button
@Silver29 I've made the 'click here to contact the mods' link visible for you in my forum profile. You can find the link by clicking on my username.
|Did you get the help you needed?|
Help others by clicking on ‘Mark as accepted solution’
|Show your appreciation!|
Click on the star next to a reply to say thanks
|Help guide to using the community? Click below|
|Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You|
Thank you BT, at long last clearing this issue up, just ran the avast scan again still showing there is as a problem but after cross checking the update number yes I am now protected and look forward to you sorting that other small problem out soon you pointed out. I do feel BT was rather too slow to react to this and I hope you have made changes to inform us all quicker on any new issues which of course we all hope will not come around.
Thanks VMeldrum. I was signed in but was getting an error message when clicking on Sean's name. This has been corrected in Neil's post so that I can now click through his ID and have contacted him.
Sorry for typo in your name V Meldrew. I do know someone called V Meldrum.
Thanks Neil. Managed to click through this time and have left contact message.
Hmm, V Meldrum - I like it
Maybe I'll change my username :smileylol:
No worries, hope you get your problem sorted out.
Good news..... light at the end of the tunnel.... but I do think that as the HUB 6 is supposed to be the 'flagship' of BT that they would have been on top of this a little earlier, it also shows that Avast was right in highlighting this issue, but thankfully resolved now.
Thanks Robbie from BT. Sorry I missed your call earlier, but on checking my hub status, I see that it has been updated to the version ending 540. I understand that although Avast is still showing a problem this has actually been corrected.
Thanks for help.
My smart hub is running v0.07.05.0A13-BT . Is this the correct version?