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Sparrowfield
Beginner
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Message 1 of 3

BT 4600

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I am unable to accept “announced calls”. When I press “1” I cannot hear the caller although the call is still connected. Any suggestions as to a solution?

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NeilO
Moderator
Moderator
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Message 2 of 3

Re: BT 4600

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Hi @Sparrowfield, welcome to the community and thanks for posting, I'm sorry to see you're having problems answering calls. 

If you make a  call can you hear the person on the other end or is this only affecting incoming calls?

Thanks

Neil

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Sparrowfield
Beginner
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Message 3 of 3

Re: BT 4600

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Problem now seems to be resolved. Not sure why, but now give time for the “press 1, press 2 etc” message to play prior to making selection.

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