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NBM
Beginner
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Message 1 of 2

BT 6000 baby monitor faulty charger

Hi, 

We’ve been using our BT 6000 baby monitor for almost 7 months and our charger is suddenly no longer inserting firmly into the back of the monitor screen and so will not charge at all.

Any ideas of how to fix this - we can’t find a screw to lift the screen off to try and fix it. 

Baby has just caught his first cold so desperate to have a working monitor 😞 

Thanks. 

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: BT 6000 baby monitor faulty charger

@NBM 

Have you tried calling the helpdesk number, especially as it will still be under warranty?

0808 100 6554
 

Are you sure its not the charger itself, or the lead that is faulty?

https://www.bt.com/help/home/userguides/#/

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