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simongadd
Beginner
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Message 1 of 2

BT Aura 1500 - High Pitched Tone and cut-out

Hello folks

Anyone else experienced this? We have a BT Aura 1500 trip pack. Recently, when there is an incoming call, when we attempt to answer on the handset, the screen goes blank and there is an accompanying high-pitched tone emitted from the handset. This has happened with two handsets. Both handsets appear to have a charge according to the display.

Any suggestions? replace recahrgeable batteries?

Thanks in advance

Simon

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: BT Aura 1500 - High Pitched Tone and cut-out

Replace the batteries, as they have insufficient power output to supply the screen. The charge level is not an indication of the capacity.

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