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BT Baby Smart Monitor



I have BT baby Smart Monitor and Camera and I set them up with no issues a couple months ago to the parent unit.

I noticed we could update the camera so I did that this afternoon by joining it to the app but it took over 4 hours and then the app crashed, I went back in to the app and the camera wasn't listed in devices and the parental unit isn't able to connect to the camera any more. 


I have reset both camera and parental unit and also tried connecting on the app again but no luck. 


Can you please help at all ? 


Thank you in advance 

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