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beightonbat
Contributor
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Message 1 of 6

BT Disc - Can you use a cable from your router rather than wifi?

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Hi everyone,

i recently purchased a BT Disc and want to know if i can connect a cable from my BT Hub to the disc (i have an easy cable run) rather than connecting from my hub over wifi to the disc.

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Message 2 of 6

Re: BT Disc - Can you use a cable from your router rather than wifi?

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Hi @beightonbat, welcome back to the community and thanks for posting, yes you can connect the disc to your hub with an ethernet cable if you prefer. Do you have the Whole home wifi or Complete wifi equipment?

Community ModeratorNeilO
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beightonbat
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Message 3 of 6

Re: BT Disc - Can you use a cable from your router rather than wifi?

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 it is complete wifi i think - its the black disc

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Message 4 of 6

Re: BT Disc - Can you use a cable from your router rather than wifi?

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@beightonbat do you have a Smart Hub 2? 

Community ModeratorNeilO
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beightonbat
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Message 5 of 6

Re: BT Disc - Can you use a cable from your router rather than wifi?

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yes it is Smart Hub 2

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Message 6 of 6

Re: BT Disc - Can you use a cable from your router rather than wifi?

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@beightonbat great, I wanted to make sure as the complete wifi has been designed to only work with the Smart Hub 2. You'll be able to connected it to the disc by ethernet or wirelessly 

Community ModeratorNeilO
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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