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Message 1 of 5

BT Freelance XA 500 does not work on newly installed fibre, a basic phone works, SKY hub.

 
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Message 2 of 5

Re: BT Freelance XA 500 does not work on newly installed fibre, a basic phone works, SKY hub.

as you have a sky hub are you a sky broadband user?  



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Message 3 of 5

Re: BT Freelance XA 500 does not work on newly installed fibre, a basic phone works, SKY hub.

Yes, Sky broadband
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Message 4 of 5

Re: BT Freelance XA 500 does not work on newly installed fibre, a basic phone works, SKY hub.

either try Sky user forum   https://helpforum.sky.com/

or try CS 0800800150



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Message 5 of 5

Re: BT Freelance XA 500 does not work on newly installed fibre, a basic phone works, SKY hub.

@Tonycarsley 

It appears to be obsolete, so there is no product support from BT. Perhaps its time for some new phones?

Its worth asking Sky, as their phone system may not be compatible.

 

 

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