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Message 1 of 5

BT Hub 6 Technical Logs

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Hi all

Some time ago I opted out of BT Wifi. I have recently noticed on my Hub 6 that BT Wifi is 'Active'

I am not sure if it really is active or it is just misinformation. Can someone tell me what technical logs show if there has been any attempted '3rd party' sign-in. Which category within the logs show any attempted sign-ins and what does a typical log line look like?

Thanks

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Message 2 of 5

Re: BT Hub 6 Technical Logs

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No sign ins will be shown in the logs as the network is entirely separate.

You can tell if it is active by seeing what wifi SSIDs your devices show.

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Message 3 of 5

Re: BT Hub 6 Technical Logs

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Hi, thanks for that prompt reply.

On several of my devices I am seeing a BT Wifi SSID with a good signal and can access the log-in page of BT Wifi. Of course I don't know if it is my hotspot or maybe that of a neighbour who has BT Broadband and active BT Wifi!

I recall before I opted out of BT Wifi that I could see odd log entries which is what prompted me to opt out. The entries stopped after I opted out. I just cannot remember which log categories they were in, or what their format was.

S

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Message 4 of 5

Re: BT Hub 6 Technical Logs

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@steviebobs1  take a look at my message 17 in this post : BT SMART HUB 2 Firmware 026.03.01826 - Page 2 - BT Community

 

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Message 5 of 5

Re: BT Hub 6 Technical Logs

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Thanks Dippu

I actually spoke to a guy in BT a bit earlier and he confirmed that I had definitely opted out but BT were unable to change the status on the router. I am happy to leave it as it is now.

Thanks all

 

Steve

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