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Beginner
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BT Mini WiFi Home Hotspot 600 - No Data Light

So I’m having a major issue with not the data light not coming on when the main unit isn’t plugged in. The power light and the Ethernet both light up instantly once plugged in but the data light doesn’t turn on. I’ve read through the user guide and have tried all the reset advice and everything else that goes with it but still nothing.
I have been back to the shop and swapped to another kit in case there was a fault with the original one but alas the same issue persists.

If anyone has any advice or alternatives for me to try then I am all ears. I just cannot get it to work otherwise.

Thanks in advance (hopefully!)
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Moderator
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Re: BT Mini WiFi Home Hotspot 600 - No Data Light

@Guzzgog I'd recommend you get in touch with the help desk 0808 100 6116

Monday to Friday 9.00am to 5.30pm

Saturday 9.00am to 2.00pm

By email: btconnectedhome@bt.com 

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