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Message 1 of 2

BT Preium phone only rings 5 times then cuts off

A friend has received one of these phones as a gift and it is connected to his Virgin phone line.

It receives and makes calls just fine. However, even when the answering macine is turned on or off, it only rings for five times on incoming calls and then seems to disconnect the call.

We tried playing around with extending the rings to 10 for the answerphone option but that made no difference. We cannot find anything in any logical (to us) part of the manual.

Has anyone had this problem/found a solution, etc ......

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: BT Preium phone only rings 5 times then cuts off

It may be specific to Virgin, so it might be best to post on their forum.

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