Had to replace BT100 cameras BT no longer supporting. Trying to detup new Smart Home cameras . But app saying unable to find camera in pair mode. error code 1001. Camera is showing connected on wifi? Restarted Hub, reinstalled app disallousioned .
Solved! Go to Solution.
Yesterday tried setting up using my wife,s iphone6 which is using software version 12.4.2 & set up the 4No Smarthome cameras in minutes with no issues.
The cameras have all also appeared on my iphone 7 which has software version 13.1.2. but when attempting to view each camera green lights changes to orange & states connection error.
Thanks for your reply, works on my wifes iphone6 & as yo suggested tried on my ipad & all works fine.
There as suggested is an issue with the App & latest IOS.