I'm running the Smart Hub on an ADSL line (17 down/1 up). According to the technical log, the firmware is SG4B1A006100 and hasn't been updated for over two years (09-May-2018).
I assume this is still a current product, so surprised no updates have been pushed out (even one to change to the new branding!). Is this the latest version?
Welcome to the Community and thanks for your post!
Sorry that your firmware hasn't been updated. That's a long time to still be on that firmware. We can get this sent off to get it updated to the latest version.
I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages