BT TV Box Pro won't turn off TV

[Bakersboy]

My new BT TV Pro box has been installed and will control the volume on my TV (so obviously is connected).

But it will not turn off my TV - the BT Box goes off but the TV stays on.

Strangely, turning on the BT box DOES switch on my TV automatically! (but won't turn it off    ???)

I have tried the standard home/9 reset on the remote but still no good.

I have a new Sony Bravia 4K TV so I would have thought it would be compatible.

I appreciate that I can use an old BT remote (with the extra power off button) but, to be honest I may as well use my Tv remote to do this.

I s there a setting on my new TV that may be blocking this? Or is it just the case that these two devices just aren't compatible for this function? (although as I said, the volume control works fine)

[scharter]

@Bakersboy Have you tried a long press on the power button?  Short press turns of BT box, a long press should  turn off TV and BT box (I have a Sony 4K Bravia too, and it works for me).

[Bakersboy]

sorry yes, should have mentioned that.

I have tried a long press (I knew this...) but no go.

In fact it's strange on my TV as long press brings up 2 boxes to either 'x - cancel' or 'restart tv'.

something in my options needs setting differently?

[Simon77]

My new remote turns the TV off but comes up with 2 boxes restart or cancel. I have pressed and held BT button.  Then the TV goes into reset mode and comes on again. Can someone help?

[Simon77]

Having the same issue with my Samsung smart TV.