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I have received no reply from email support in relation to the above device which has stopped charging. Bought in Ireland and the retailer requires a fault code from BT to resolve/replace. Could someone please contact me via email as the 0808 number does not work in Ireland.
Welcome to the BT Community and thanks for your post.
I'm sorry to see the problems you're having with your BT Video baby monitor 6000. You will need to speak with product support directly about this. I have included their full contact details below for you:
If your product is within warranty:
By phone: 0808 100 6554
Monday to Friday 9.00am to 5.30pm
By email: firstname.lastname@example.org
If your product is out of warranty contact BT's recommended agent: