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PeterPan99
Beginner
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Message 1 of 4

BT Website Support Page - Link to User Manual Fails

Going to the web page at:  https://www.bt.com/help/user-guides/broadband-and-wi-fi-devices/wi-fi-and-home-networking/wi-fi-home...

…there is a link to “Wi-Fi Home Hotspot 1000 user guide”, but that leads to   

https://www.bt.com/content/dam/bt/help/legacy-ug/broadband-and-wi-fi-devices/Acrobat%20Document.pdf

…which is the Declaration of EU Conformity, NOT the User Guide.

 

How can I get a webmaster to put in the correct link, please?

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3 REPLIES 3
licquorice
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: BT Website Support Page - Link to User Manual Fails

I'll flag your post to the mods for attention. They will pick it up in the morning.

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DavidM
Moderator
Moderator
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Message 3 of 4

Re: BT Website Support Page - Link to User Manual Fails

Thanks for bringing this to our attention @PeterPan99 . I'll pass this back to get sorted.

Cheers

David

PeterPan99
Beginner
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Message 4 of 4

Re: BT Website Support Page - Link to User Manual Fails

Thank you.  I was getting a little frustrated when the  telephone support agents seemed unable to handle the issue.  If you have managed to pass it on to someone who can deal with it, that is great.

Regards,
Peter 

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