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ben_flugel
Newbie
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Message 1 of 2

BT Whole Home 5 discs

Good afternoon,

I've been a long time user (almost 2 years) of 3 wifi discs. After just moving into a larger house I yesterday invested in another 2 to bring my total to 5.

These discs have been added successfully and firmware auto updated to the latest release.

I am struggling to find a way to rename the new discs. The BT app on android only shows my original 3 on the main screen and while it shows all 5 on the second screen in the app, the names are blank with no obvious way to change it. I've had no joy when logging in via a browser either.

Can anyone help me with this? Is it even possible?

Thanks

Ben
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BT Devices Expert
BT Devices Expert
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Message 2 of 2

Re: BT Whole Home 5 discs

Hi @ben_flugel, someone had a similar problem a couple of weeks ago which got resolved; have a look here.

Your symptoms are very subtely different, but the solution I think will be the same. (essentially, make sure you use the 'Add Another Disc' button, and do the reset).

Hope this helps. Let us know how you're getting on.

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