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PAno
Aspiring Contributor
613 Views
Message 11 of 18

Re: BT Whole Home W10 Cant Connect to Network

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Issue seems to be when using 5.2GHz. Using b/g restricts you to 2.4GHz which has more issues with interference. (Not sure if it still uses n).
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Oxlade1
Aspiring Expert
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Message 12 of 18

Re: BT Whole Home W10 Cant Connect to Network

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Look out for a new firmware upgrade next week that includes a fix for this issue.

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PAno
Aspiring Contributor
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Message 13 of 18

Re: BT Whole Home W10 Cant Connect to Network

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Sounds. Looking forward to it. Thanks for the heads up.
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BT Devices Expert
BT Devices Expert
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Message 14 of 18

Re: BT Whole Home W10 Cant Connect to Network

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The new firmware has gone live today. Could you reply to confirm you can connect without the workaround now?

 

Thanks.

Community ModeratorDanO
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est1865
Beginner
525 Views
Message 15 of 18

Re: BT Whole Home W10 Cant Connect to Network

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Hi laptop conected without issue after firmware update looks certainly for a Dell using Intel Centrino Advanced N - N6205 chip issue has been resolved 

 

Thanks for following this issue through 

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PAno
Aspiring Contributor
496 Views
Message 16 of 18

Re: BT Whole Home W10 Cant Connect to Network

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Looks pretty good for me. Used to kill me Wifi NIC straight away but been online for a while with no issue. Thank you 🙂
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dazla
Aspiring Contributor
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Message 17 of 18

Re: BT Whole Home W10 Cant Connect to Network

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I can confirm that the Lenovo X230 with the Intel Centrino Advanced N - N6205 now works perfectly. Thanks for the fix 👍
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Wjs001
Aspiring Contributor
458 Views
Message 18 of 18

Re: BT Whole Home W10 Cant Connect to Network

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Whole Home WiFi has just had an App/Firmware update so it may be worth giving a test now from your original settings (obviously manually check wether your WHW has updated first) 👍
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