Good morning everyone,
We’ve just released a brand new version of the Whole Home Wi-Fi app, for use with all 3 models. For Android, look out for version 3.8.6 and for iOS, it’s version 3.8.10. At a top-level, this version has the following improvements and fixes:
- Improved stability
- Data Usage User Interface improvements (Premium Whole Home Wi-Fi)
- Corrected the app incorrectly displaying the “You’re not connected” screen in most circumstances
You can find the app on the Google Play Store and the Apple App Store. If you still need help afterward, come back to us here on the Community or contact the helpdesk on 0808 100 6116 or email btconnectedhome@bt.com so that we understand your issue and can help fix it.
Cheers
Sean