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mychips
Contributor
664 Views
Message 11 of 18

Re: BT Whole Home WiFi - How to delete devices

I woudl like to remove though the old devices or "purge" the Wholehome WiFi so everything is deleted apart from what is currently connected.

 

I have updated to the .10 firmware and still have the same devices showing (with last connected dates as 1970) and no way of removing them.

 

is there a setting im missing?

 

Regards 

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BT Devices Expert
BT Devices Expert
659 Views
Message 12 of 18

Re: BT Whole Home WiFi - How to delete devices

Hi, 


@mychipswrote:

I woudl like to remove though the old devices or "purge" the Wholehome WiFi so everything is deleted apart from what is currently connected.

 

I have updated to the .10 firmware and still have the same devices showing (with last connected dates as 1970) and no way of removing them.

 

is there a setting im missing?

 

Regards 


Hi @mychips, make sure you've downloaded the new App too. Once you've done that, you should see a red button at the bottom of the device list. If you still can't see this button after the update, close the App and restart it again.

Community ModeratorBrunoN
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Jaysel
Aspiring Contributor
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Message 13 of 18

Re: BT Whole Home WiFi - How to delete devices

Excellent - thanks Bruno

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Jaysel
Aspiring Contributor
644 Views
Message 14 of 18

Re: BT Whole Home WiFi - How to delete devices

 
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dadwelch
Newbie
538 Views
Message 15 of 18

Re: BT Whole Home WiFi - How to delete devices

The "Reset Device List" options is not really all that useful it not only clears EVERY device from the list (including any you may have renamed). It also resets all the device groups and access control lists. If like me you have configured several of these to keep control of the kids screen time, you have to go through and set that all back up again. It also requires a restart of the whole Wifi system which is quite inconvenient for anyone who may be using it.

Why can't we just swipe the individual device to the left and click delete in the same way we delete individual emails or txt's?? Surely it can't be that hard to implement?

BT Devices Expert
BT Devices Expert
522 Views
Message 16 of 18

Re: BT Whole Home WiFi - How to delete devices


@dadwelchwrote:

The "Reset Device List" options is not really all that useful it not only clears EVERY device from the list (including any you may have renamed). It also resets all the device groups and access control lists. If like me you have configured several of these to keep control of the kids screen time, you have to go through and set that all back up again. It also requires a restart of the whole Wifi system which is quite inconvenient for anyone who may be using it.

Why can't we just swipe the individual device to the left and click delete in the same way we delete individual emails or txt's?? Surely it can't be that hard to implement?


With the software released yesterday (v1.02.06build11) and apps released last week, it is possible to delete individual offline devices. Just view the device and scroll to the bottom then press Forget Device.

 

Dan-O

Community ModeratorDanO
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Jaysel
Aspiring Contributor
479 Views
Message 17 of 18

Re: BT Whole Home WiFi - How to delete devices

Excellent - I did, and it does!

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dadwelch
Newbie
469 Views
Message 18 of 18

Re: BT Whole Home WiFi - How to delete devices

Thanks Dan-O,

It does indeed do what it says on the tin.

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