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Aliafshar
Newbie
866 Views
Message 21 of 26

Re: BT Whole Home WiFi Issues

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I've changed the channel setting to manual, but now the wifi password has changed, and i have no idea how to connect. Help!!

 

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Dheron19
Newbie
855 Views
Message 22 of 26

Re: BT Whole Home WiFi Issues

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I am a new customer and the broadband is dropping out intermittently with all devices, very frustrating, as never happened with Sky.  Also has this has caused programmes recording to fail and this is adding to the stress. 

 

 

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tsr2
Contributor
814 Views
Message 23 of 26

Re: BT Whole Home WiFi Issues

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There's another thread on all the issues people are having with build 10. You will see that the latest firmware is known to be broken. I've tried a range of suggested solutions to no avail.
Best advice is to return it and buy something that works (I should take my own advice).
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627 Views
Message 24 of 26

Re: BT Whole Home WiFi Issues

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Agreed. If the "buyer"/owner of this Kr****a is able to return this piece of junk for something that really works, "Do It IMMEDIATELY". Do NOT be fooled by the "BT" logo. That is merely just to show that The Vast Majority are merely "The Stoned".

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lnajr02
Aspiring Expert
239 Views
Message 25 of 26

Re: BT Whole Home WiFi Issues

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Hi As you have BT Whole home Wi-Fi so you are a BT Retail customer.  please don't give up on this forum.

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ascender
Contributor
142 Views
Message 26 of 26

Re: BT Whole Home WiFi Issues

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I've had the BT Whole Home setup for a few months during which time its been working flawlessly. However, in the last week, my devices are losing internet connectivity and the only way to restore it is to reboot the main Disc.

I've seen suggestions to disable steering, but this seems to go against the point of having a mesh network.

Have there been any other suggested fixes for this?

I'm kind of baffled as to why this has just started happening because nothing else in the network has changed.

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