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Pdtaylor78
Newbie
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Message 1 of 2

BT Whole Home WiFi and Smart Bulbs

I recently purchased some smart bulbs. Ones that work without a hub. They only work on the 2.4ghz band. To connect them initially I need to temporarily disable the 5ghz band. I am told this is not possible with the Whole Home WiFi.

So I have been looking for 5ghz bulbs instead which don't seem to exist. Has anyone had any success in connecting 2.4ghz smart bulbs to the Whole Home WiFi that they would recommend?
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Moderator
Moderator
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Message 2 of 2

Re: BT Whole Home WiFi and Smart Bulbs

Hi @Pdtaylor78 

The Whole Home Wifi helpdesk would be the best place to get advice with this issue. You can call them on: 0808 100 6116  Mon - Friy 9.00am to 5.30pm, Sat 9.00am to 2.00pm or drop them an email to: btconnectedhome@bt.com 

Cheers
John

Community ModeratorJohnC
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