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I have a MacBook Air which is running the most recent version of IOS. When I connect to my Whole Home Wifi network I keep getting an incorrect message that the internet is paused. All of my other devices IOS and Android are connecting to the same network and have full internet access. This message only appears on my MacBook Air if I try to connect to the internet via Whole Home WiFi. If I switch my Mac back to the BT HomeHub network internet access is available. I have had Whole Home WiFi for the last 12 months and this issue has only appeared in the last couple of weeks.
Does anybody have any ideas how I can resolve this.
Thanks in advance
Solved! Go to Solution.
What I found worked was basically turning BT Whole Home WiFi off completely and restarting the whole thing also seemed to work.
I also have this issue with a Kindle device that is always telling me the network is paused, whilst the Whole Home app tells me it's connected fine.
I'm not intending to rebuild my whole network!! Any other suggestions?