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Message 1 of 6

BT Whole Home with network switch

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Hello,

I'm sure this is  a very basic question but I have not been able to find an answer so I hope someone here may help.

I am thinking of buying the Whole Home system and connecting the first disc to a network switch, rather than the router itself. 

The proposed set-up would be:

Virgin Media Hub3 router (which is a combined modem/router/WAP) connected to a TP-Link Gigabit switch, with my first BT Whole Home disc connected to this switch. I then plan to connect the further Whole Home discs to different ports on the same switch and place them around the house.

Is this OK?

Thank you.

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Keith_Beddoe
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Message 2 of 6

Re: BT Whole Home with network switch

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@ProspectiveCustomer 

As this is a forum for customers of BT Retail, phone and broadband,  you would be better posting on the Virgin Media forum.

This link has lots of information https://community.virginmedia.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=...

If you have issue with the discs themselves, then it would be best to ring the product helpdesk.

There is one post from one of the BT Device experts which may help if you have problems.

https://community.bt.com/t5/BT-Devices/Problem-with-Whole-Home-Wi-Fi-Read-this-first/m-p/1908749#M72...

 

 

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tribunepind
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Message 3 of 6

Re: BT Whole Home with network switch

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Works fine,  I have a similar setup. 

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Message 4 of 6

Re: BT Whole Home with network switch

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Thank you for replying, that’s very helpful. 

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c64z80
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Message 5 of 6

Re: BT Whole Home with network switch

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There is one thing to watch out for though, and this isn't a problem just a quirk that all electronics have!

If you ever at some point in future decide to add or use a different switch, then you might run into problems as at least one Neatgear switch seems to not play nice with the BT Wifi discs. Here is the forum post with more info if you want to look:

https://community.bt.com/t5/BT-Devices/3-Disc-Whole-Home-Wired-problem-with-managed-Netgear-GS724Tv4...

But apart from that, the discs seem to work with everything else 🙂 

 

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Message 6 of 6

Re: BT Whole Home with network switch

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OK, thank you. I’ll need to bear that in mind in future if I go ahead.  

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