Help us improve our process for when you experience home Wi-Fi issuesx
We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
My BT whole home system has started having issues. Every now and the all devices connected to the network will disconnect and attempting to reconnect gives the error "couldn't obtain ip address. It is still possible to connect to my router when this happens, only whole home is the problem. After a while e.g. overnight, it starts working like normal again. I recently set up port forwarding in order to run a server but have since disabled it.