cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
952 Views
Message 1 of 5

BT Whole home disc not connecting to network

Hello,

I recently added a new whole home disc to our network. The disc appeared to link correctly but it does not appear to be part of the same network as the other two discs that I set up. It has it's own network and I can't seem to change it. Any help would be very much welcome 

0 Ratings
4 REPLIES 4
918 Views
Message 2 of 5

Re: BT Whole home disc not connecting to network

0 Ratings
903 Views
Message 3 of 5

Re: BT Whole home disc not connecting to network

Thanks Gary,

The thread seems to touch on my issue towards the end. When I added a new disc it is appearing as the factory set network and not what I have changed the name and password to.

0 Ratings
862 Views
Message 4 of 5

Re: BT Whole home disc not connecting to network

Yes, towards the end it seems to have a solution about adding a new disc. Try it and let us all know if it works.
0 Ratings
834 Views
Message 5 of 5

Re: BT Whole home disc not connecting to network

After giving it another go last night the new disc shows as the default SSID instead of what I have changed the current network to. I am wondering if the best approach is attempt to factory reset and install all the discs again 

0 Ratings