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Message 1 of 5

BT Whole home disc not connecting to network

Hello,

I recently added a new whole home disc to our network. The disc appeared to link correctly but it does not appear to be part of the same network as the other two discs that I set up. It has it's own network and I can't seem to change it. Any help would be very much welcome 

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Message 2 of 5

Re: BT Whole home disc not connecting to network

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Message 3 of 5

Re: BT Whole home disc not connecting to network

Thanks Gary,

The thread seems to touch on my issue towards the end. When I added a new disc it is appearing as the factory set network and not what I have changed the name and password to.

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Message 4 of 5

Re: BT Whole home disc not connecting to network

Yes, towards the end it seems to have a solution about adding a new disc. Try it and let us all know if it works.
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Message 5 of 5

Re: BT Whole home disc not connecting to network

After giving it another go last night the new disc shows as the default SSID instead of what I have changed the current network to. I am wondering if the best approach is attempt to factory reset and install all the discs again 

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