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daearegwr
Newbie
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BT Whole home wifi poor performance - any tips on adjusting settings?

Hi

I've been using the bt whole home wifi since May and have been dissapointed with its performance.  Websites can be slow to open, iplayer etc buffers.  When hardwired to the router (Virgin Media Superhub 2 and 100mb cable broadband) everything is ok, and when I've switched back to the router wi-fi (having turned it back on) no issues either. 

First disk is harwired to the router and the second disk in the kitchen has a 'good' connection. Latest firmware installed.  I've done a couple of resets (turning everything off and back on one at a time) but no improvements.

 

Just wondering if there are some settings I need to adjust?

I've downloaded the log file (any ideas how to uploaded?). An extract of the harwired one in the lounge goes:

15.08.2018 21:38:10 [2 4 2] OWL-(Lounge)IF[5G](EC:F4:51:75:55:D5):STA(58:48:22:88:A1:AE) connected.
15.08.2018 21:38:10 [2 4 2] OWL-(Lounge)IF[5G](EC:F4:51:75:55:D5):STA(58:48:22:88:A1:AE)(RSSI_High 2G->5G)(BTM)(EC:F4:51:75:55:D5) finish.
15.08.2018 21:57:01 [2 4 2] IF[2.4G]:STA(58:48:22:88:A1:AE) had associated successfully,rssi is -53
15.08.2018 21:57:02 [2 4 2] OWL-(Lounge)IF[2.4G](EC:F4:51:75:55:D4):STA(58:48:22:88:A1:AE) connected.
15.08.2018 22:03:04 [2 4 2] OWL-(Lounge)IF[2.4G](EC:F4:51:75:55:D4):STA(58:48:22:88:A1:AE)(RSSI_High 2G->5G)(BTM)(EC:F4:51:75:55:D5) start.
15.08.2018 22:03:05 [2 4 2] IF[5G]:STA(58:48:22:88:A1:AE) had associated successfully,rssi is -60
15.08.2018 22:03:08 [2 4 2] IF[5G]:AP deauth STA(58:48:22:88:A1:AE),reason is 15
15.08.2018 22:03:08 [4 2 1] IF[5G]:STA(58:48:22:88:a1:ae) Pairwise Key Handshaking timeout
15.08.2018 22:03:10 [2 4 2] IF[2.4G]:STA(58:48:22:88:A1:AE) had disassociated,reason is 8
15.08.2018 22:03:10 [2 4 2] IF[5G]:STA(58:48:22:88:A1:AE) had associated successfully,rssi is -60
15.08.2018 22:03:11 [2 4 2] OWL-(Lounge)IF[5G](EC:F4:51:75:55:D5):STA(58:48:22:88:A1:AE) connected.
15.08.2018 22:03:11 [2 4 2] OWL-(Lounge)IF[5G](EC:F4:51:75:55:D5):STA(58:48:22:88:A1:AE)(RSSI_High 2G->5G)(BTM)(EC:F4:51:75:55:D5) finish.
15.08.2018 22:07:04 [2 4 2] IF[2.4G]:STA(5C:51:4F:83:79:DA) had associated successfully,rssi is -55
15.08.2018 22:07:04 [2 4 2] OWL-(Lounge)IF[2.4G](EC:F4:51:75:55:D4):STA(5C:51:4F:83:79:DA)(Legacy Device) connected.
15.08.2018 22:08:43 [2 4 2] IF[2.4G]:STA(5C:51:4F:83:79:DA) had associated successfully,rssi is -55
15.08.2018 22:08:43 [2 4 2] IF[2.4G]:STA(5C:51:4F:83:79:DA) had associated successfully,rssi is -53
15.08.2018 22:08:44 [2 4 2] IF[2.4G]:STA(5C:51:4F:83:79:DA) had associated successfully,rssi is -54
15.08.2018 22:08:44 [2 4 2] IF[2.4G]:STA(5C:51:4F:83:79:DA) had associated successfully,rssi is -53
15.08.2018 22:08:44 [2 4 2] OWL-(Lounge)IF[2.4G](EC:F4:51:75:55:D4):STA(5C:51:4F:83:79:DA)(Legacy Device) connected.
15.08.2018 22:08:51 [2 4 2] IF[2.4G]:STA(5C:51:4F:83:79:DA) had associated successfully,rssi is -56
15.08.2018 22:08:51 [2 4 2] OWL-(Lounge)IF[2.4G](EC:F4:51:75:55:D4):STA(5C:51:4F:83:79:DA)(Legacy Device) connected.
15.08.2018 22:09:04 [2 4 2] IF[2.4G]:STA(5C:51:4F:83:79:DA) had associated successfully,rssi is -54
15.08.2018 22:09:07 [2 4 2] IF[2.4G]:AP deauth STA(5C:51:4F:83:79:DA),reason is 15
15.08.2018 22:09:07 [4 2 1] IF[2.4G]:STA(5c:51:4f:83:79:da) Pairwise Key Handshaking timeout
15.08.2018 22:09:10 [2 4 2] IF[2.4G]:STA(5C:51:4F:83:79:DA) had associated successfully,rssi is -53
15.08.2018 22:09:10 [2 4 2] IF[2.4G]:STA(5C:51:4F:83:79:DA) had associated successfully,rssi is -54

 

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