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Aspiring Contributor
Message 1 of 1

BT Whole of Home - No internet

Hi, is anybody else having problems since the firmware update of 28-02-18? v1.02.04 build10

I have two disc that are directly connected to the router via ethernet and work fine and can see the internet etc.  I have two more disc that rely in the wifi - they fail to see the internet. I have tried all - restarting, factory resets, channel changing to 1 - 2.4 and 36 - 5. Compatability mode. All failed. 

This is a pain. My twins revising for O Levels coming up and it all all now heavily reliant on internet podcasts etc. I call BT to be told no help today or tomorrow. Fantastic. 

Any help would me much appreacited as I have tried all morning to sort and failed compleletly. 


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