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Aspiring Contributor
Message 1 of 1

BT Wholehome ( White Discs) having to be reset 3 or 4 times a day

I Have BT Wholehome with 5 discs and have to reset (turn on & Off) the main disc regularly as it won't connect to the internet but i still have wifi although with no accesss,  As My smart Tv is connected to my wholehome wi-fi that drops out as well.

I have the main disc plugged into a BT Hub 5 Router with wi-fi turned off as i use my mesh setup instead of the router wi-fi.

Does anyone think the router could be the issue here?

I was sent a smarthub 2 router but didn't use that as i have to turn the wi-fi off anyway and did not want the hassle setting it up again.

Anyone have a similar problem?

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