cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
mansourdom
Beginner
1,606 Views
Message 1 of 8

BT Wholehome not working with gigacube

Go to solution

I just bought a new gigacube mobile router with 4g from vodafone.

It's set up and working fine. I also have a new BT wholehome kit to run the signal through the house. It says to connect the wholehome direct to the router ethernet port. when i do this into gigacube box, the line drops every time from the gigacube box and i have no signal, nor does the disc receive anything. Disc lights flash purple/ blue and then stay red.

Unplugging it and the signal immediately comes back. Any ideas on how to get this to work?

0 Ratings
Reply
7 REPLIES 7
imjolly
Distinguished Sage
Distinguished Sage
1,600 Views
Message 2 of 8

Re: BT Wholehome not working with gigacube

Go to solution

don't think it is intended to work with mobile 4g



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
mansourdom
Beginner
1,587 Views
Message 3 of 8

Re: BT Wholehome not working with gigacube

Go to solution

thanks, if that's right is there no way to use some other device to get the signal across the house? I've terrible 4g, so the only place is in a far corner of the house.

0 Ratings
Reply
Keith_Beddoe
Distinguished Sage
Distinguished Sage
1,583 Views
Message 4 of 8

Re: BT Wholehome not working with gigacube

Go to solution

BT hotspot 600, simple and cheap. It uses the mains wiring.

0 Ratings
Reply
mansourdom
Beginner
1,579 Views
Message 5 of 8

Re: BT Wholehome not working with gigacube

Go to solution

do you think that will work with the gigacube?

0 Ratings
Reply
Keith_Beddoe
Distinguished Sage
Distinguished Sage
1,573 Views
Message 6 of 8

Re: BT Wholehome not working with gigacube

Go to solution

I cannot see any reason why not, as all it does is to extend an Ethernet connection. It does request an  IP address using DHCP, but you can configure it to a static IP address.

0 Ratings
Reply
mansourdom
Beginner
1,541 Views
Message 7 of 8

Re: BT Wholehome not working with gigacube

Go to solution

thanks, this works fine - and also i can use the wholehome too through the hotspots

0 Ratings
Reply
Keith_Beddoe
Distinguished Sage
Distinguished Sage
1,527 Views
Message 8 of 8

Re: BT Wholehome not working with gigacube

Go to solution

@mansourdom wrote:

thanks, this works fine - and also i can use the wholehome too through the hotspots


Excellent !

0 Ratings
Reply