Not sure if this is in the correct section but anyway...…….
I have had the above box for three or four years now and never had a problem until the last two/three months.
I now have three intermittent problems.
1. Loss of sound when changing channels.
2. Loss of channels, I usually have 187, but overnight this goes down to 150. I do not lose the subscription channels.
3. Under the my tv section I lose the details of all my recordings. The recording themselves aren't lost.
Problems 2 & 3 are rectified (until the next time) by switching off/re-booting etc. Problem 1 is solved by switching off the box for a few seconds.
Is my box on it's way out and should I ASK BT for a new one or are these known issues?
Sorry - heading should say BT YOUVIEW BOX FAULTS.