BT mini connector v2

[Tamrind]

• Hi All, ordered 2x BT Mini Connector v2 1Gbps 1000Mbps Dual Port Ethernet Powerline Adapter and connected to my spare eero pro 6 spare port. Can't seem to connect to the internet and have tried resetting both powerline plugs few times. Any help appreciated 🙏🏽

[Les-Gibson]

If you are trying to use the mini connectors in conjunction  the eero system for BT TV then I might have some bad news for you.

To the best of my knowledge, the EEro system does not support IGMP/Multicast so although the apps on the BT TV box will work normally (they don't use Multicast), anything you try to watch from the EPG is doomed to fail, most likely with the dreaded IPC6023 error code

[Tamrind]

Thanks for your reply Les, It's for my son's Xbox and the tp-link plugs were doing a fab job and thought the gigabit plugs would deliver better speeds. I'll keep trying thanks again 🙏🏽

[Les-Gibson]

Have you tried testing the mini connectors by connecting one directly to your hub and your PC/laptop to the other just to make sure they are working correctly? 

[Tamrind]

Hi yes it keeps saying identifying network for ages.

[Les-Gibson]

It sounds as if either the units are faulty or are not paired to work together, check the user manual for a pairing procedure.

Edit: See this link. Powerline adapters | BT Help

[Tamrind]

@Les-Gibson  thanks for your help I'll have a go again and hope to have it working. Thanks for your help 🙏🏽