Hi over the last week two of my BT whole of home discs have started playing up -dropping even when good signal. I’ve contacted help desk but still looking for what’s causing. I turned legacy steering off in November as that was causing me issues post the last firmware update. Anyone else recently started having issues and any thoughts on solutions?
@Gspinks Same here except all 4 disks are wired Ethernet backhaul and still I get 1 or 2 disks rebooting every few days. Legacy steering is turned off. Was 300+days stable with the previous version.
BT support have said no known issues with this latest firmware version.
Has your setup stability improved?
Problems started a couple of weeks ago, rock steady up until then. App says they are are connected but individual discs at random have no data. Have to a restart (on/off button) back of whatever single disc isn't working, other two will be fine. Have tried complete reset.
@Gspinks Thanks. Do you use the Velop as a router and wifi, or wifi only? It isn't clear from the documentation I've read that it can be used like the BT system - i.e. use your own router for Internet and DHCP etc.